**Cancellation and Refund Policy for Dees Pizza Cafe**

**Effective Date:** [18/10/2024]

At Dees Pizza Cafe, we strive to provide you with the best possible dining experience. If you need to cancel your order or request a refund, please review our policy below:

Cancellation Policy

- **Order Cancellation:** You may cancel your order before it has been processed. Please contact us as soon as possible to request a cancellation.

- **Cancellation Timing:** If you cancel your order within [2 minutes] of placing it, you will receive a full refund. After this period, we may not be able to process your cancellation.

Refund Policy

- **Incorrect or Damaged Orders:** If you receive an incorrect or damaged order, please contact us within [2  minutes] of delivery. We will investigate the issue and may offer a replacement or refund as appropriate.

- **Refund Process:** Approved refunds will be processed to your original payment method within [5-7 business days].

- **Non-Refundable Items:** Please note that certain items may be non-refundable, including [open packet of food items , The food which is consumed by the user].

How to Request a Cancellation or Refund

To request a cancellation or refund, please contact us at:

**Dees Pizza Cafe**  

[ deespizzacafe@gmail.com ]  

[ +91 9990397180 ]  

When contacting us, please provide your order number and details about the request to help us process it efficiently.

Changes to This Policy

We reserve the right to update this Cancellation and Refund Policy at any time. Any changes will be posted on our website, and your continued use of our services will constitute acceptance of the modified policy.